Frequently Asked Questions

Create an account and confirm your email, then add a little balance in your Wallet. On the dashboard, pick the service you need to verify and you are handed a USA number straight away. Enter that number on the website or app you are signing up to, trigger its text message, and the code shows up on your Rentals page here — type it in and you are done.

At the moment you rent the number: the price printed next to the service leaves your balance when the number is reserved. That price is the full price — there are no rental fees or holding fees on top of it.

Then it costs you nothing. Cancel at any time before a code lands and the charge is refunded to your wallet in full; a rental that expires without a code is refunded automatically too. Occasionally the provider needs a few minutes to release a number before the refund lands — it still arrives on its own. In the end, your balance only ever stays reduced by codes that were actually delivered to you.

Yes. Every number we rent out is a genuine USA mobile number on a real carrier — not a VoIP or internet-phone number. Services that block virtual numbers accept these like any ordinary US phone number. At the moment we rent numbers for the USA only.

Each rental window lasts 20 minutes, which is normally far more time than a verification text needs. When the window ends — or once your code has arrived and the rental closes — the number goes back into the pool, so please do not use a rental for an account you will need to recover later.

Open Wallet → Deposit money, enter an amount and choose one of the listed crypto payment methods. You get your own payment page showing the exact amount of crypto to send, the receiving address and a QR code. Send the payment from your own wallet, paste the transaction hash on that page, and our team confirms it by hand — your USD balance is credited once the payment is verified, usually within about 30 minutes.

Yes — Wallet → Transfer. Enter the email address of the receiving daisySMS account and the amount in USD, and the balance moves instantly. People mostly use it to shift funds between their own accounts. If you would rather nobody can send from your account by mistake, the same tab has a “Disable transfers” switch that blocks outgoing transfers until you turn it back on.

A promocode is a code worth a set USD amount, handed out by our team. Go to Wallet → Redeem Promocode, paste your codes (one per line if you have several) and press redeem — every valid code is credited to your balance right away. Each code works once per account and may have an expiry date.

Yes. We offer a reseller API for checking your balance, listing services, renting numbers and polling for codes, all billed under the same rule as the dashboard — charged when you rent, refunded if no code arrives. Create an API key on your Profile page and see the API documentation for endpoints and examples.

Pick “Other service” when you rent — most verification texts still come through — and let support know which service you missed. The catalogue grows based on what people ask for.

Email us at [email protected] and include the email address on your account plus any rental or deposit reference you have. If live chat is switched on, the chat button on this site reaches the same team.